Overview
Metrolina Association for the Blind, Inc. has been providing services to and empowering people with blindness and visual impairment since 1934.
We are hiring a full time Bilingual Receptionist. We are seeking individual who is flexible, adaptable, comfortable with a diverse community, and has good people/customer service skills.
This is a full time year round position with benefits.
If you are interested in being a part of a dynamic and engaged non-profit organization that values: Accessibility, Accountability, Communication, Community, Respect, Safety, Integrity, Teamwork, Training, and Commitment, you are encouraged to apply.
Salary is commensurate with experience and education.
Please send resume and cover letter to:
Attn: Susan King, Director VRS
Metrolina Association for the Blind
704 Louise Avenue
Charlotte, NC 28204
Or call 704-887-5119
Or email to sking@mabnc.org
Purpose: The receptionist is the forward-facing position for our organization and is essential for our continued success.
You will be part of a specialized team of professionals providing vision rehabilitation services to the dynamic Charlotte community.
Requirements:
High School Diploma/GED or equivalent
Bachelor’s degree (preferred but not required)
Pass a rigorous background, drug screening and credit check.
Bilingual- Spanish and English
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Screen all visitors via the video and intercom systems prior to entering the building and follow all security measures with check-in process
· Sign for all special deliveries and follow the procedures for mail delivery, USPS included
· Obtains caller’s name and takes message or arranges for appointment with person called upon
· Directs caller to destination, and records name, time of call, nature of business, and person called upon as required
· Operates telephone console to receive incoming messages
· Types memos, correspondence, reports, and other documents
· Directs clients to appropriate services
· Provides empathetic encouragement to blind and visually impaired clients and families
· Provides information on blindness and low vision- related issues
· Translate for staff as needed
· Other duties as assigned
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