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Metrolina Association for the Blind is looking to hire a full-time bilingual receptionist as a member of our Vision Rehabilitation Services Team.


Overview

Metrolina Association for the Blind, Inc. has been providing services to and empowering people with blindness and visual impairment since 1934.


We are hiring a full time Bilingual Receptionist. We are seeking individual who is flexible, adaptable, comfortable with a diverse community, and has good people/customer service skills.


This is a full time year round position with benefits.


If you are interested in being a part of a dynamic and engaged non-profit organization that values: Accessibility, Accountability, Communication, Community, Respect, Safety, Integrity, Teamwork, Training, and Commitment, you are encouraged to apply.


Salary is commensurate with experience and education.


Please send resume and cover letter to:


Attn: Susan King, Director VRS

Metrolina Association for the Blind

704 Louise Avenue

Charlotte, NC 28204


Or call 704-887-5119


Or email to sking@mabnc.org


Purpose: The receptionist is the forward-facing position for our organization and is essential for our continued success.


You will be part of a specialized team of professionals providing vision rehabilitation services to the dynamic Charlotte community.


Requirements:

High School Diploma/GED or equivalent

Bachelor’s degree (preferred but not required)

Pass a rigorous background, drug screening and credit check.

Bilingual- Spanish and English


ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Screen all visitors via the video and intercom systems prior to entering the building and follow all security measures with check-in process

· Sign for all special deliveries and follow the procedures for mail delivery, USPS included

· Obtains caller’s name and takes message or arranges for appointment with person called upon

· Directs caller to destination, and records name, time of call, nature of business, and person called upon as required

· Operates telephone console to receive incoming messages

· Types memos, correspondence, reports, and other documents

· Directs clients to appropriate services

· Provides empathetic encouragement to blind and visually impaired clients and families

· Provides information on blindness and low vision- related issues

· Translate for staff as needed

· Other duties as assigned

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